Help Center

71 Game FAQ — for all your questions
Find your answers right here

Everything you need to know about 71 game — from registration and payments to bonuses and security — explained in plain language.

60+ FAQ
7 Content Categories
24/7 Live Support
3m Average Resolution Time

What can we help you with?

The 71 game FAQ is organized into several categories — jump straight to the one you need

Registration & Account

Find answers here to all your questions about opening an account, identity verification, updating your profile, and multiple accounts.

12 Questions

Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via Mobile Pay, Nagad, and Rocket — including minimum amounts and processing times.

15 Questions

Bonuses & Promotions

Terms and conditions for the welcome bonus, cashback, daily rewards, and referral bonus.

10 Questions

Games & Betting

Rules, minimum bets, and odds calculation for cricket, football, Live Casino, and slots.

14 Questions

Security & Verification

Account security, KYC verification, password reset, and how to report suspicious activity.

9 Questions

Support & Contact

Everything you need to know about Live Chat, email support, reporting issues, and filing complaints.

8 Questions

Detailed FAQ

Straightforward answers to the most frequently asked questions about 71 game

To open an account, you just need an active Bangladeshi mobile number and be at least 18 years old. Simply fill in your name, mobile number, and password on the registration form. Your account is activated instantly once the OTP is verified.

No. Under 71 game's policy, each person may only operate one account. If multiple accounts are found linked to the same individual, all accounts may be suspended and any funds held may be forfeited.

After registering, you can update your name and email from your profile page. To change your mobile number, you'll need to contact support and complete identity verification.

Yes, you can request to close your account by contacting live support or sending an email. We recommend withdrawing your available balance before closing your account.

KYC (Know Your Customer) is an identity verification process. 71 game may request KYC verification to ensure security and when processing large withdrawals. You will typically need to submit a photo of your National ID or passport. Verification is usually completed within 24 hours.

71 game currently supports the following deposit methods:
  • Mobile Pay (Personal & Merchant)
  • Nagad
  • Rocket
  • Visa & Mastercard
  • USDT (Crypto)
Deposits via all methods are credited to your account instantly.

The minimum deposit is ৳100 and the minimum withdrawal is ৳300. The maximum single withdrawal limit depends on your account level and verification status.

Standard withdrawals are processed in as little as 30 seconds to 5 minutes. Mobile Pay and Nagad are the fastest options. For large withdrawal amounts without KYC verification, processing may take up to 24 hours.

First, refresh the page and wait 5 minutes. If your balance still hasn't updated, contact live support with your transaction ID or Mobile Pay reference number. Most cases are resolved within 10 minutes.

Yes, you can make multiple withdrawals in the same day, though a daily maximum limit applies. As long as you stay within the limit, you can submit as many requests as you like. Contact support for details on the limits.

As a new member at 71 game, you will receive:
  • 100% Welcome Bonus on your first deposit
  • Free bet credits upon completing registration
  • Daily login bonus during your first week
To claim the bonus, you must make your first deposit within 7 days of registering.

To withdraw the welcome bonus, you must complete wagering of 8x the bonus amount. For example, a ৳1,000 bonus requires ৳8,000 in bets. Only Sports Betting wagers placed at odds of 1.50 or higher will count toward the wagering requirement.

You'll earn a referral bonus when someone registers using your referral link or code and makes their first deposit. The bonus amount depends on how much your referred friend deposits for the first time. You can find your referral link on your profile page.

A cashback of 5% to 10% on your net daily losses is automatically credited to your account. Cashback is calculated at midnight each day and added to your account the following morning.

71 game offers 5,000+ games. The main categories are:
  • Sports Betting (cricket, football, tennis, badminton)
  • Live Casino (Baccarat, Roulette, Blackjack)
  • Slots (3,000+ titles)
  • Lottery & Card Games
  • ESports Betting

With live betting, you can place bets at real-time odds while a match is in progress. Odds update every few seconds. If the odds change before you confirm your bet, the system will notify you and ask you to confirm the new odds.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match or event is cancelled, all bets will be fully refunded. If you placed a bet by mistake, contact support immediately.

The minimum bet for Sports Betting is ৳50. Slots start from as low as ৳10. Minimum bets at Live Casino tables vary by table, but generally start from ৳100.

71 game is an internationally licensed platform. All data is protected with SSL encryption. Payment information is never shared with third parties. Regular security audits are conducted.

If you suspect unauthorized access, contact live support immediately. The support team will secure your account right away. You will then need to verify your identity and reset your password. Keep SMS notifications enabled to stay alerted to any unrecognized login activity.

Click the "Forgot Password" button on the login page. An OTP will be sent to your registered mobile number. Once verified, you can set a new password. The entire process takes under 2 minutes.

Follow these tips to stay safe:
  • Use a strong password — mix letters, numbers, and symbols
  • Never share your password with anyone, including support staff
  • Avoid logging in on public Wi-Fi
  • Keep SMS notifications enabled
  • Log out when you're done

You can reach us in three ways:
  • Live Chat — click the icon at the bottom right of the site (available 24/7)
  • Email — support@71game.biz
  • Telegram Support Channel
Live Chat responses typically come within 2 minutes.

Yes, the entire 71 game support team speaks Bengali. Round-the-clock Bengali language support is available with Bangladeshi users in mind.

Submit a detailed complaint via email, including your account ID, a description of the issue, and any relevant screenshots. You will receive a formal response within 48 hours. For urgent matters, reach out directly via live chat.

No questions found. Please try a different keyword.

Learn More About 71 Game

71 game is one of Bangladesh's most popular online gaming platforms. Millions of Bangladeshi users log in to 71 game every day to enjoy their favorite games. The platform is fully compatible with Bangladeshi payment systems, making deposits and withdrawals quick and easy.

Many people have questions before joining 71 game — Is it safe? Will there be issues withdrawing money? Are the bonuses real? This FAQ page gives you straight, honest answers to all of those questions so you can make your decision with confidence.

All game outcomes at 71 game are determined by a Certified Random Number Generator (RNG), which is regularly audited by independent third parties. There is no way to manipulate any game.

Beginner's Guide for New Players

Getting started on 71 game is simple. First, Register , then deposit using your preferred payment method and claim your welcome bonus. After that, just pick the game you want to play. The whole process takes no more than 5 minutes.

If you're interested in Sports Betting, start with cricket and football — these are the most active markets on 71 game. The live betting feature is especially exciting since you can place bets based on how the match unfolds in real time.

Responsible Gaming

71 game is committed to responsible gaming. Set your own limits and play for fun. If you feel gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page and use the self-exclusion tool.

If you have more questions, reach out to us directly through the contact section below. Our Bengali support team is available 24/7 to help you.

Still have questions?

Our support team is available 24/7

Live Chat
Average response time: 2 minutes
Email Support
support@71game.biz

Join 71 Game now and start playing

Thousands of Bangladeshi gamers enjoy 71 game every day. Open your account in just 5 minutes and claim your welcome bonus.

বাংলা